The fine print, made easy.
These Terms apply to all Foamy Frothers lessons, programmes and events. By booking or taking part, you agree to them.
Read the short versionWhat you need to know
Pay before you surf
Pay in full by bank transfer before your session. We send the details when we confirm your booking.
48 hours’ notice
Cancel more than 48 hours before and you may be able to reschedule or get a refund.
Bad conditions? No stress
If we cancel for weather, surf or safety, you’ll be offered a reschedule or a refund.
Tell us first
Let us know about any medical conditions or injuries before the session.
Listen to the coach
Follow safety instructions and treat everyone with respect.
Photos
We may share session photos. Tell us in writing beforehand if you'd rather not.
This summary is for convenience – the full Terms below apply.
Terms of Service
These Terms of Service (“Terms”) cover your use of Foamy Frothers services, including surf lessons, coaching sessions, programmes, events and related activities (the “Services”). By booking, taking part in or using our Services, you agree to these Terms.
1About us
Foamy Frothers provides surf coaching, ocean-based experiences and wellbeing-focused activities at Taupō Bay, Northland. Our sessions are designed to build confidence, connection and mental wellbeing through surfing.
2Eligibility & participation
- Participants must be physically and mentally able to take part in ocean-based activities.
- Participants under 18 need consent from a parent or legal guardian.
- You agree to follow all instructions from Foamy Frothers coaches and staff at all times.
3Health & safety
Surfing and ocean activities carry risks, including waves, currents, weather conditions, marine life and physical exertion. By taking part, you acknowledge and agree that:
- You understand the risks of surfing and ocean environments.
- You take part voluntarily and at your own risk.
- Foamy Frothers is not responsible for injuries, accidents, loss or damage, except where required by law.
🩺 Please tell us about any medical conditions, injuries or limitations before the session – it helps us keep everyone safe.
4Mental wellbeing disclaimer
Our sessions include mindfulness and wellbeing principles. They:
- Are not a substitute for medical, psychological or psychiatric care.
- Do not provide diagnosis, treatment or professional mental health services.
If you have serious mental health concerns, please seek support from a qualified health professional. You can call or text 1737 any time to talk with a trained counsellor.
5Bookings & payments
- All bookings are subject to availability.
- Prices are in NZD unless stated otherwise.
- Payment is by bank transfer and must be made in full before the session, unless otherwise agreed. Payment details are sent when we confirm your booking.
- Foamy Frothers may refuse or cancel bookings at its discretion.
6Cancellations & refunds
- More than 48 hours’ notice: you may be eligible for a reschedule or refund.
- Less than 48 hours’ notice: refunds may not be given.
🌊 If we cancel or reschedule because of weather, ocean conditions, safety concerns or unforeseen circumstances, you'll be offered a reschedule or a refund.
7Equipment
Equipment we provide (including surfboards and wetsuits) must be used responsibly. You may be liable for loss or damage caused by misuse or negligence.
8Photos & video
We may take photos or videos during sessions and use them for promotion, marketing or education. By taking part, you consent to this unless you tell us in writing before the session.
9Code of conduct
Everyone in the water must:
- Treat others with respect.
- Follow safety instructions at all times.
- Avoid aggressive, reckless or inappropriate behaviour.
We may remove any participant who doesn't follow this code, without a refund.
10Limitation of liability
To the maximum extent permitted by New Zealand law:
- Foamy Frothers is not liable for indirect or consequential loss.
- Our liability is limited to the amount paid for the Services.
Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 where it applies.
11Privacy
We handle personal information in line with New Zealand privacy law. We only use the information you give us for bookings, communication and running your sessions.
12Changes to these Terms
We may update these Terms from time to time. The latest version will always be on this page and applies to all future bookings.
13Governing law
These Terms are governed by the laws of New Zealand.
14Contact
Questions about these Terms? Get in touch:
- Email: foamyfrothers@gmail.com
- Phone / text: 027 244 3838
- Location: Taupō Bay, Northland, New Zealand
Just ask – we're happy to help.
Not sure about something before you book? Flick Ben a text and he'll get back to you.
Text Ben on 027 244 3838 Or see lessons & book →Terms of Service
Foamy Frothers
Last updated: [08/01/2026]
These Terms of Service ("Terms") govern your use of Foamy Frothers services, including surf lessons, coaching sessions, programs, events, and any related activities (collectively, the "Services"). By booking, participating in, or using our Services, you agree to be bound by these Terms.
1. About Us
Foamy Frothers provides surf coaching, ocean-based experiences, and wellbeing-focused activities designed to support confidence, connection, and mental wellbeing through surfing.
2. Eligibility & Participation
Participants must be physically and mentally capable of taking part in ocean-based activities.
Participants under the age of 18 must have consent from a parent or legal guardian.
You agree to follow all instructions provided by Foamy Frothers coaches and staff at all times.
3. Health & Safety Acknowledgement
Surfing and ocean activities involve inherent risks, including but not limited to waves, currents, weather conditions, marine life, and physical exertion.
By participating, you acknowledge and agree that:
You understand the risks involved in surfing and ocean environments.
You participate voluntarily and at your own risk.
Foamy Frothers is not responsible for injuries, accidents, loss, or damage except where required by law.
Participants are responsible for informing Foamy Frothers of any relevant medical conditions, injuries, or limitations prior to participation.
4. Mental Wellbeing Disclaimer
Foamy Frothers incorporates mindfulness and wellbeing principles into its sessions. These Services:
Are not a substitute for medical, psychological, or psychiatric care.
Do not provide diagnosis, treatment, or professional mental health services.
If you have serious mental health concerns, we strongly encourage you to seek support from a qualified healthcare professional.
5. Bookings & Payments
All bookings are subject to availability.
Prices are displayed in NZD unless stated otherwise.
Payment must be made in full prior to the session unless otherwise agreed.
Foamy Frothers reserves the right to refuse or cancel bookings at its discretion.
6. Cancellations & Refunds
Cancellations made more than 48 hours before a session may be eligible for rescheduling or a refund.
Cancellations within 48 hours may not be refunded.
Foamy Frothers may cancel or reschedule sessions due to weather, ocean conditions, safety concerns, or unforeseen circumstances. In such cases, you will be offered a reschedule or refund.
7. Equipment Use
Any equipment provided (including surfboards and wetsuits) must be used responsibly.
You may be liable for loss or damage caused by misuse or negligence.
8. Photography & Media
Foamy Frothers may take photos or videos during sessions for promotional or educational purposes. By participating, you consent to the use of such media unless you notify us in writing prior to the session.
Photos or videos taken during sessions may be used for marketing or media for promotion of business.
9. Code of Conduct
Participants must:
Treat others with respect.
Follow safety instructions at all times.
Refrain from aggressive, reckless, or inappropriate behaviour.
Foamy Frothers reserves the right to remove any participant who does not comply with this code, without refund.
10. Liability Limitation
To the maximum extent permitted by New Zealand law:
Foamy Frothers is not liable for indirect or consequential loss.
Liability is limited to the amount paid for the Services.
Nothing in these Terms limits rights under the Consumer Guarantees Act 1993 where applicable.
11. Privacy
Personal information is handled in accordance with New Zealand privacy laws. Information collected is used solely for booking, communication, and service delivery purposes.
12. Changes to These Terms
Foamy Frothers may update these Terms from time to time. The latest version will be available on our website and will apply to all future bookings.
13. Governing Law
These Terms are governed by the laws of New Zealand.
14. Contact
If you have any questions about these Terms, please contact:
Foamy Frothers
Email: [foamyfrothers@gmail.com]
Phone: [+64 027 244 3838]
Location: Northland, New Zealand